Shipping Policy
We ship Fatalist orders from Spain.
After you place your order, you’ll receive an order confirmation email. Once your order has been packed and shipped, you’ll receive another email with your tracking number.
Below is how the shipping process works.
Order confirmation
After your payment is completed, you’ll receive a confirmation email with your order details and order number.
Please check your shipping address carefully before placing your order.
Once your order has been placed and paid, we are not able to cancel or edit it.
If you made a mistake in your shipping address, contact us at info@fatalistwear.com and include your order number. If the parcel cannot be delivered and comes back to our warehouse, we can arrange a new shipment.
Processing time
All orders are processed within 1–3 business days after payment confirmation.
Orders are processed on business days only, Monday to Friday, excluding public holidays in Spain.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number.
During busy periods, sales, new drops or holidays, processing may take a little longer. If there is a delay, we’ll do our best to keep you updated.
Shipping rates & delivery times
Delivery time depends on your destination country and starts after your order has been shipped.
The delivery is free for all the countries if the order is over €70
Spain - 3–5 business days - €6.50
European Union - 5–10 business days - €8.99
Rest of World - 10–20 business days - $16.
Shipping cost is calculated and shown at checkout before payment.
Delivery times are estimates. Actual delivery may be affected by local holidays, courier delays, customs, weather conditions or high-volume periods.
Order tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
Please allow up to 24–48 hours for the tracking link to update. Sometimes the courier needs extra time to scan the parcel into the system.
If your tracking has not updated for several business days, contact us at:
info@fatalistwear.com
Please include your order number so we can check the shipment faster.
Customs, taxes and import duties
For orders within Spain and the European Union, additional customs charges usually do not apply.
For orders outside the European Union, customs duties, taxes or import fees may apply depending on your country’s rules.
These charges are not included in the product price or shipping cost unless clearly stated at checkout. They are the customer’s responsibility.
Wrong or incomplete address
Fatalist is not responsible for delivery issues caused by an incorrect or incomplete shipping address entered at checkout.
If you notice a mistake in your address, contact us immediately at:
info@fatalistwear.com
If the order has not been processed yet, we’ll try to update the address. If the order has already been shipped, we may not be able to change the delivery address.
If the parcel comes back to our warehouse, we can arrange a new shipment. Additional shipping costs may apply.
Delayed orders
If the estimated delivery time has passed and your order has not arrived, contact us at:
info@fatalistwear.com
Please include:
Order number - So we can find your order
Email used for the order - To verify the purchase
Full name - To match the shipment
Delivery country - To check the correct shipping zone
Short description of the issue - To understand what happened
We’ll review your order and tracking history and get back to you within 24 hours.
Questions
If you have any questions about your order, contact us at:
info@fatalistwear.com
We’ll sort it out within 24 hours.